dgtl Perspectives
Data & AIWe run parts of our own business on ten Claude agents. They work because they aren't ten tools—they're one system with a shared backbone. Here's what that taught us.
Systems & IntegrationEvent-driven triggers, an idempotency trap measured in dollars, two Salesforce gotchas that swallow errors — and the point-by-point rebuild that answered each failure.
Systems & IntegrationEvery dashboard was green. Every API call succeeded. And the books were wrong by a mid-six-figure sum — a case study in why “success” and “correct” are different claims.
StrategyMost stacks don't fail for lack of tools — they fail for lack of a backbone. A field guide to the connective architecture that decides whether your systems compound or collapse.